Patients Rely On You For Information
Is Your Site Accessible?
The practice of website and document accessibility is especially important for hospitals, clinics, and care networks. When patients and care givers have difficulty requesting records, getting directions, or making appointments due to inaccessible sites or documents, the quality of care diminishes. Use of digital communication is quickly moving from an alternative means of communication to becoming the primary and sometimes only means for many patients.
While healthcare providers strive to best serve all patients and their families, disability plaintiff law firms are calling into question whether they are creating websites, apps, and documents that are accessible to users with disabilities. This year finds a dramatic increase in website accessibility lawsuits and demands targeting healthcare providers as patients increasingly encounter barriers while using their tablets, laptops and mobile devices.
What Is Digital Accessibility
For patients relying on assistive technology like screen readers, alternative pointing devices, and voice recognition, websites and apps will not always work well without giving thought to the programming. Many older patients and their caregivers with low vision require websites and apps that maintain text sizes and colors suitable for viewing with magnification and high-contrast tools. And the content contained in the sites and apps must support all users with appropriate labels, logical page construction, and clear navigation through the entire site, document or software.