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Sales Support Consultant Job Description

Status: Consultant/Independent Contractor, Part Time up to 30 hours/week

Experience: Sales experience & personal assistant experience
Preferred: experience with a consultative sales or a technical service or product

Location: Minneapolis, MN

About Us

Accessible360, LLC is a growing technology and consulting services company which provides digital accessibility audits, remediation support and ongoing monitoring for companies large and small. As a court certified auditor in this niche area of digital compliance, we lead the nation in this new business compliance area. Our specialized accessibility engineers, both blind and sighted, lead the Client engagement with Live-User Audits, producing very detailed reports and a holistic solution for a customer accessibility initiative. Our diverse team brings a breadth of experience in all areas of accessible design and development.

The Position

The Sales Support Consultant is part of our high energy sales team. Our ideal candidate has a knowledge of sales and customer service best practices, sales related applications, plus the ability to learn our internal system. They should be goal oriented and be able to interpret sales data, research competition, industry trends and effectively present A360’s services and key differentiators to prospective clients. In addition, the ideal candidate will be proficient with all programs within Microsoft Office and Google Drive, and has the ability to perform other software based tasks in a CRM (SalesForce), Email Campaign Management Systems and LinkedIn. A bonus area of experience would be content writing. We will rely on the candidate to conduct followup communications, document management, internal pricing process, calendar management and so on. Daily tasks include: managing CRO’s email, contact prospects, sharing information regarding our service and product offerings, schedule appointments, follow up with Clients, and track activities. To be successful in this role, candidate should have excellent communication skills, ability to take direction, a big amount of self initiative and follow a tactical execution plan to aid with new business acquisition.

Start-up companies are a unique opportunity and not an environment for everyone. Candidates who thrive in a start-up atmosphere have the ability to multitask, learn new skills easily, have a willingness to ebb and flow with the business needs and priorities, offer a polished business manner and are self-motivated and able to figure things out with little direction.

All of our staff must communicate on a regular basis, and may represent the team with clients and prospects, so the right person for this job will possess strong and clear communication skills (verbal and written) and the proven ability to successfully communicate with all levels of professionals and other staff. We are an entrepreneurial group and someone who shares our drive to build a highly successful business would fit in well.

Primary Roles & Responsibilities

  • Support the CRO in a variety of areas
  • Outbound Sales Prospecting
  • Inbound Sales Follow Up
  • Support for Sales Team (PowerPoint presentations, new client proposals and paperwork, marketing collateral, etc.)
  • Assist in qualifying leads and analyzing data
  • Anticipate client questions and overcome objections while on-boarding new business
  • Draw conclusions based on the workload regarding priorities
  • Present A360 Services and Scope of Work documents to prospective clients with team members

Position Requirements

  • AA or Bachelor’s degree (achieved or in progress) or equivalent demonstrated work experience
  • Sales, Sales-Support Experience Advanced skills in Excel, Word, PowerPoint, Google Docs, Sheets, Slides and database management
  • Strong problem solving skills
  • Desire to learn new things and master them
  • Ability to influence others
  • Professional Communication skills
  • The ability to work independently as well as contribute successfully within a fast-paced team environment

Sound like a good fit?

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1422 W Lake Street
Suite 314
Minneapolis, MN 55408

ph: 612-440-3601